Point of Sale
Learn more on how to use our Point of Sale app.
By Josh1 author43 articles
Getting Started
Basic stuff like logging in, accessing the app, generating the reports
Signing into YuzeHow to log in to the Yuze app using email/password, select a branch, and enter a team member PIN if enabled, to start taking orders.
Start a Shift/Cash DrawerDescribes how Cash Drawer reporting in Yuze tracks cash flow, starting a drawer with an accurate float amount, adding notes to transactions.
Signing in as a Team MemberDescribes team login functionality in the Yuze app, restricting team members’ actions and requiring manager login for sensitive tasks.
Restart the Yuze AppExplains how to fully close and restart the Yuze app using the Android recent apps menu to resolve performance or loading issues.
Taking a Takeaway OrderSelect collection, add customer details, then set and edit timeslots via options, using clock or keyboard entry.
Taking a Table OrderHow to create, save, and manage table orders: select table, add covers, add items, save, reopen to edit or pay.
Taking a Tab OrderExplains how to create and view tabs in Yuze without assigning tables, add items, notes, and manage open tabs.
Adding items to an orderExplains the Yuze item screen layout, how to add items with variants/modifiers, and how to edit quantity or notes via the Item Edit screen.
Adding and Removing Items in an OrderExplains how to add single or multiple items to an order and how to remove items by editing or deleting them from the order list.
Adding Discounts to an OrderExplains how to apply discounts in the Yuze app either to individual items or the entire order using fixed amounts or percentages.
Adding Notes to an OrderExplains how to add notes to orders or individual items in Yuze, useful for allergens, collections, or special instructions.
Create a paymentExplains Yuze payment options, handling all payments, change calculation, transaction lookup, and cloud card payment cancellation.
Pay an orderExplains paying table orders in Yuze: full, partial payments, change handling, card/cash tips, receipt printing, and starting new sales.
Opening a TableThis describes accessing and editing table orders, then saving updates to maintain order accuracy.
Finding a TabExplains how to access and manage tabs via Menu > Tables > Tabs, showing latest orders first and available tab options.
Voiding an OrderHow to void existing or unsaved orders for tables or takeaways. Voided orders are cleared from the table but remain visible in Transactions.
Move a TableTo move a table: open Tables, select a table, click Move Table, choose target table, confirm. Table status updates accordingly.
Merge a TableGuides merging tables: select Tables, choose a table, click Move Table, select target table, then confirm merge. Items and bills combine.
Change Covers of a TableExplains how to update the number of covers on a table by pressing and holding the table button.
Reprint a Kitchen ReceiptThis describes how to reprint an order from a selected table via the Tables menu.
Print Customer Bill/ReceiptThis explains how to select a table and print its customer receipt from the Tables menu.
Change the Table StatusShows how to change table status by selecting a table, pressing the status button, and choosing the desired status.
Accepting a New Takeaway OrderReceiving and managing new takeaway orders, including notifications, viewing new orders, time slots, updating order status.
Cancelling a Takeaway OrderExplains how to search, cancel, void, or refund takeaway orders, with options depending on status and ability to restore un-voided orders.
Changing Timeslot for an OrderExplains how to search takeaway orders, access order status, and update the collection or delivery time.
Changing Order Customer DetailsDetails how to find takeaway orders using search, open them, update customer info, and save changes for order accuracy.
Reprinting Takeaway OrderExplains how to search takeaway orders by various details and reprint the kitchen ticket for a selected order.
Refund a Takeaway orderDetails refund and unpay processes via Transactions: searching orders, issuing refunds, confirming notifications, and unpaying payments.
Change Online SettingsOnline settings update live. Change delivery times, toggle delivery, collection, pre-order, and set max pre-order days via settings menu.
Set Default Card ReaderExplains how to set a default cloud card reader in settings for automatic connection during payments.
Pause Online OrdersSummarises how managers can pause online orders via the settings menu using a toggle switch.
Test Network PrintersCovers how to test network printers and basic troubleshooting steps: power, paper, Wi-Fi, and matching IP addresses.
Turn Off Built in PrinterExplains how to disable built-in printers so orders print via network printers instead.
Turn Off Online Order NotificationsSummarises how to turn off device notifications from the settings menu.
Logout of YuzeExplains how to log out of your Yuze business account via the settings menu and confirms re-login is needed to access the app again.
Changing Company BranchSummarises how to switch branches via the settings menu, view current branch, and return to the home screen.