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Accepting a New Takeaway Order

Receiving and managing new takeaway orders, including notifications, viewing new orders, time slots, updating order status.

Josh Verdon avatar
Written by Josh Verdon
Updated over 3 weeks ago

1) Whenever you receive a new order, you will get a notification at the top of the screen. This will pop up every 20 seconds.

2) Also, you can see the number of notifications on the menu button.

3) Press the menu button and then Takeaways to open up the Takeaways screen.

4) If not already selected, press the "New" tab to see the new orders.

5) Press the order on the left-hand side to open the order details, then if you wish to accept the order, press New.

6) Press the accept button and select the time slot to confirm the order.

7) The order status will change to "In Kitchen". An email notification will be sent to the customer regarding the approval and assigned time slot. If a kitchen printer has been set up, a kitchen receipt should also print.

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